MJR Theatres

Refund Policies

Refunds are available for ticket purchases prior to the feature show time. Refunds can only be issued at the original theatre location in which the tickets were purchased. Click HERE for the customer service phone numbers.

Online and mobile booking fees are non-refundable.


General Policies

To help keep things more fun at MJR, we ask that all guests agree to follow the policies below: 

  • No talking, texting or the use of any devices with a screen or light during the feature presentation.
  • No running or jumping across aisles or down staircases.
  • Guests are required to sit in their assigned seat if applicable, and must provide proof of purchase upon request.
  • Guests may not record, by any means, content or a portion thereof which is protected by Copyright law; including all content displayed on-screen at all times.
  • No outside food or beverages are allowed inside the theater other than water.
  • Guests over the age of 12 are not permitted to wear Masks. Costumes may be worn by guests of all ages but must be family friendly and film-related.
  • For the safety of all guests, weapons both real and fake are not permitted on the premises.
  • Car seats, strollers, skateboards, motorycle helmets, or like items are not permitted inside the auditoriums. 
  • Backpacks, large bags, or packages are not permitted inside the auditoriums. These types of items, including some purses and/or diaper bags are subject to search. 
  • MJR is not responsible for lost, stolen, or recovered personal items. 

Age Policies

  • Children under 2 are free if held by a guardian. If the child requires a separate seat, a ticket must be purchased
  • Children 6 & under are not permitted into ‘R’ rated features at any time
  • Children 6 & under are not permitted into ‘PG-13’ rated features after 6:00PM (Exceptions may be provided for Family films that are rated PG-13)
  • Minors under the age of 17 must be accompanied by a parent or guardian at least 21 years of age for ‘R’ rated features

MJR Private Screening Policies

  • Film starts promptly at showtime and may not be restarted or paused.
  • Changes to booking or cancelation must be made no later than 7-business days in advance.

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